Leading the way for beauty stores worldwide, cosmetic retailer Sephora was one of the first brands to introduce bots on Facebook Messenger and Kik. In all, the chatbot gives the user a streamlined version of Ebay on Facebook Messenger. Users can upload a photo and the chatbot will find similar listings.

Because of what it does, we think Humanly is best suited for medium and large businesses needing to screen and interview a high volume of applicants. Finally, consider the cost of the chatbot and ensure it fits within your budget. Keep in mind that the most expensive chatbot may not always be the best option […]

Vendors expect their AI tools to delight customers, but the customer relationship may die in the AI black box. There are also data brokers that will collect, anonymize data and sell it to interested parties. However, internal data still holds an edge as it’s going to be the most relevant to your business and your […]

It is only possible for healthcare professionals to provide one-to-one care. Contrarily, medical chatbots may assist and engage several clients at once without degrading the level of contact or information given. As more and more businesses recognize the benefits of chatbots to automate their systems, the adoption rate will keep increasing. The healthcare chatbot market […]

They are set up with some rule-based tasks, but can also understand the intent and context behind a message to deliver a more human-like response. The good news is that there’s a smart solution to do it all at scale – ecommerce chatbots. A great example is OpenAI’s commitment to improving its models by reducing […]